Air India Express Mangalore crash
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At about 6:30 a.m. (0100 GMT) on the 22nd May 2010 Air India Express flight IX812 from Dubai to Mangalore crashed, leaving 158 people dead (one died in hospital), and 8 survivors. The plane overshot the touchdown area of runway (number 06/24) and crossed the spillover area of 90 metres before it crashed into the forest.? One of the wings hit a concrete localiser instrument, a navigation aid at the end of the spillover area, and fell down. The plane spun out of control whilst smashing into a ravine, breaking up and bursting into flames.
Nearby villagers were among the first to rush the accident site but billowing flames kept them away from assisting those in plane who were screaming "Banchao! Banchao!" (Save me! Save me!). Mangalore Airport police & firemen soon began rescue operations, coming across mangled bodies strewn over a large area, amongst a blackened tangle of aircraft cables, charred trees, mud and twisted metal.? Only the plane's tail was left intact.
Some charred bodies still had seat belts on. As firemen doused the flames, policemen started hauling bodies from the wreckage, many burnt beyond recognition.? Each body was carried up the ravine by hand before being transferred to ambulances (some 25 ambulances and over 20 fire tenders were involved). Rescue operations were hampered for an hour by the drizzle turned into heavy rains.
Civil Aviation Safety Advisory Council (CASAC)?
A week after after the crash India's government formed a Civil Aviation Safety Advisory Council (CASAC), to provide recommendations to the Government on various air safety issues.
Black box
Just over 30 hours after the crash, the black box was recovered by a Directorate General of Civil Aviation team, which had joined the police in searching for it.
Footage of crash aftermath
Lucky people who missed the flight
Vasant Shetty's friend had booked him on the Dubai to Mangalore flight, but he was too busy at work and decided not to fly: "It's all God's grace. I missed the flight and survived. I don't know what to say about the ill-fated passengers who were killed. I pray for them."
Kunhikannan Chandu, a 51-year-old manager of a supermarket, was booked on the ill-fated flight 812 but was forced to miss it after his boss gave him extra workload: "I had booked my ticket to fly to Mangalore on Saturday morning. I was going to help my son with his admission to engineering college. However, I was told by my manager that I could not go because there was too much important work to get through. I postponed my flight to Saturday evening and then I woke up to this terrible news. God has blessed me and my family; he intervened to save my life. I feel really shaken but I told my general manager this morning that he had saved my life."
Theresiamma Philip was to take the ill-fated?flight?from Dubai to Mangalore to meet her daughter but mistook the timing and missed it: "I can't believe how lucky I am to be alive. I was to take the flight, but mistook the a.m. to be p.m. and missed it. I was ruing having missed my flight when my daughter called up from Mangalore and asked me to put on the news. They were flashing the news, but even then I could not connect the two. It was only a little later when it dawned on me that it was my plane which had crashed."
AP Abdullakutty, the Congress MLA from Kerala, initially planned to catch the ill-fated flight to Mangalore but was a bit late to reach the Dubai International Airport and changed his ticket to a flight to Kozhikode. Mainkutty, one of 8 passengers who survived the crash, is a fellow-townsman and distant relative of Abdullakutty
Passengers
All the 160 passengers were Indian nationals. There were 137 adults, 19 children and 4 infants on board as passengers.
LIST OF PASSENGERS ON BOARD IX 812 / 22 MAY 2010
S.No Passenger Name
1 Miss Harshini Poonja
2 Mr AARON JOEL FERNANDES
3 Miss NIHA IMTHIYAZ
4 Mr BHASKARAN TV
5 Mr KOMALAVALLY ALINKEEL
6 Mr NarayanaKanthav Rao
7 Mrs VaniNarayana Rao
8 Miss VaishnaviNaraya Rao
9 Mr MOHAMEDISHAQUE RAFIQUEAHMED
10 Mrs MUMTHAZ HASANABBAABBUBAKKAR
11 CHD HIBA AZEENA
12 CHD MUSHINA CHD
13 Inf HAIFA HASHA
14 Mr JOYANRICHARD SALDANHA
15 Mr UMMERFAROOK MOHAMMED
16 Mrs SHAHIDA NUSHRATHAR
17 CHD ZEESHAN ABDULREHMAN
18 Mrs KANNURZULEKHA BANU
19 Mrs NAZEEMA MOHAMMADASHRAF
20 Mr sathyanarayana ballakuraya
21 Mrs SUJATHA RAO
22 Mrs FATHIMAMEHZAN SHAFQAT
23 Inf RASHAAD SHAFQATMAHMOOD
24 Mr KhaderAmmangod MohammadShafy
25 CHD SUHAIB MOHAMMEDNASEER
26 CHD BIBI SARA
27 CHD NABEEHA MOHAMMEDNASIR
28 Mr MOHAMMAD ASRAF
29 Mrs MAIMOONA ASRAF
30 CHD ASHAZ ABDULLA
31 CHD AYESHA AFSHEEN
32 Mrs PLAVIASHAKUNTHALA LOBO
33 Ms VENISHANIKOLA LOBO
34 CHD VISHALFLOID LOBO
35 Mr ABDULLA KMr
36 Mrs ROSLY SHIBU
37 CHD GODWINA THOMAS
38 CHD GLORIA THOMAS
39 Mr BHAGALI PRABHAKAR
40 Mr Kammadam Kunhabdulla
41 Mr Shashikanth Punja
42 Mrs Manirekha Punja
43 CHD ABDULBARR DAMUDI
44 Mr MAHESH Shetty
45 Mr mohamed naser
46 Mr Anwar Sadiq
47 Mr Hassan Kutty
48 Mr JoelPratap DSouza
49 Mr Arunakumar shetty
50 Mr ABDUL SAMAD
51 Mr PRASADANAND MANJREKAR
52 Mr krishnan koolikkunnu
53 Mr mullachery balakrishnan
54 Mrs SHANTHI OLIVERA
55 Mrs Chethana MukeshKumar
56 Mr AHMEDNAUSHAD ABBU
57 Mr RAJAN PULIKODAN
58 Mr JAYAPRAKASHA DEVADIGA
59 Mr Jayaram Kotian
60 Mrs Chitra Jayaram
61 CHD Rahul Jayaram
62 Mrs Prabhavathi Karkera
63 Mrs Ashitha Bolar
64 Mr Akshay Bolar
65 Mr SURESH KUNDER
66 Mr SOMAN NARAYANI
67 Mr PRADEEP GK
68 Mr MOHAMMEDASLAM KALLINGALABDULLA
69 Mr THALANGARA EBRAHIMKHALEEL
70 Mrs NAZIYA AFARIN
71 CHD MOHAMMED ABAANRUKNUDDIN
72 Mr MohammedRafi Beliyapura
73 Mr Abdulla Mohammed
74 Mr IBRAHIM SAHEB
75 Mrs SAMEENA SAHEB
76 Mr ISSAM IBRAHIM
77 CHD RIDA IBRAHIM
78 Mr ABDULHAKKEEM PERUMBALAMOHAMMED
79 Mr SHIVAKUMAR NAGARAJ
80 Mrs MEENU GUPTA
81 Mr SHETTY KK
82 Mr GANGADHARAN NAIR
83 Mr Prabhathkumar Attavar
84 Mr SATHISHA SHETTY
85 Mr Irshad Ahmed
86 Mr Neha Parveen
87 Inf Affan Ahmed
88 Mr SAMEERBEERAN MOIDEEN
89 Mr ABDUNNASIR AVINJA
90 Mr RIJU JOHN
91 Ms SABRINA NASRINHUQ
92 Mr MAHAMMOODABDULLA KANYANA
93 Mr ALTHAFAHMED MOOLANA
94 Mr LOKESHASADANANDA BELCHADA
95 Mr HAMEED POOKAYAM
96 Mr MAYANKUTTY KP
97 Mr vipin kattoor
98 Mr KISHOREKUMAR KUDPAPOOJARY
99 Mr CHANDUKUTTY NAIRK
100 Mr NM BHARATHAM
101 Mr ABDULAZEEZ ANCHIKATTA
102 Mr UMASHAN VIJAYAN
103 Mr Cavin Sequiera
104 Mrs RESHMASANTHOSH RAI
105 CHD NALANDSHAUNSANTOSH RAI
106 Inf VIHASANTOSH RAI
107 Mr Vamana Prabhu
108 Mr GANESH PRABHU
109 Mr QAZI ABDULSALAM
110 Mr QAZIZULEKAH KHUDDUS
111 Mr Jackson Periera
112 Mr MAHAMMED ISMAIL
113 Mr NAVEEN KUMAR
114 Mr SANJAYKUMAR MAHABAL
115 Mr MAHENDRA KODKANY
116 Mrs INDUMATHI NAYAK
117 Mr VIJESH KOVVAL
118 Mr RAMAKRISHNA NAYAK
119 Mr Ajesh Mottathil
120 Mr NAVID IBRAHIM
121 Mr IGNATIUS DSOUZA
122 Mr SUKUMARA KUZHIYAMKOTTUCHAL
123 Mr ABDULBASHEER KM
124 Mr MOHIDDIN FARASUSMAN
125 Mr MAHIM MOHAMMEDPALLI
126 Mr MOHAMMEDASHRAF KA
127 Mr MOHAMED USMAN
128 Mr NAVEENWALTER FERNANDES
129 Ms SARITAPHILOMENA DSOUZA
Four year old Viola lost both her parents in the crash (Naveen & Sarita Fernandes), as they had left Viola behind with her aunt in the city.
130 Mr ULLAS DSILVA
131 Mr MANNAPADUPUASHRAF ABDUL
132 Mr SAFDHARALI SHEIK
133 Mr Mahesh Shetty
134 Mr ABDULHARISH KOPPALAMHOUSE
135 Mr ABDUL JEBRAN
136 Mr PARAMBATHKUNHI KRISHNAN
137 Mr PRABHAKARAN PACHIKARAN
138 Mr NEKKAREIBRAHIM ISMAIL
139 Mr MELWYNKIRAN MENEZES
140 Mr SIDDEEQUE CHOORISULAIMAN
141 Mr PUTTURISMAIL ABDULLA
142 Mr SOMASHEKHAR POTYALSRINIVASA
143 Mr LOKESH NARAYANAN
144 Mrs LOLITTA DIAS
145 Mrs LILLY DIAS
146 Mr PRAVEENA SUNDAR
147 Mrs HILDA DSOUZA
148 Mr pradeep deepanivas
149 Mr DENIS SALDANHA
150 CHD ASHTON SALDANHA
151 Mr MANTHUR HASSAINAR
152 Mrs RAMA SATISH
153 Mr MOHAMMED BASHEER
154 Mr ABOOBACKER SIDDEEQ
155 Mr MOHAMMED USMAN
156 Mr SHAILESHRAO BRAHMAVARA
157 Mr MOHAMMED ZIAD
158 Ms SAMEENA ABDULKARIM
159 CHD ZAINAB MOHAMMEDZIAD
160 CHD MOHAMMED ZUBAIRZAID
Manirekha Poonja, who worked in the?Gulf News's?finance department, was going on a short trip to Mangalore with her husband and 17-year-old daughter for her cousin's wedding. All 3 were killed in the crash.
Sameer A Shaikh, a 24-year-old Saudi-based businessman, was going to Mangalore to attend the last rites of his grandmother, suffering a double blow as the Air-India Express Mangalore plane crash resulted in him losing 16 relatives in it: "I flew into Mumbai from Saudi Arabia yesterday and was scheduled to catch a Jet Airways flight to Mangalore this morning." he told PTI at the Mumbai airport. Sameer said his maternal uncle, his wife and 2 children, besides 12 distant relatives were among those killed .
On the 2nd June a mass?funeral was held in Mangalorefor for 12 unidentified victims of?the crash, after DNA tests could not match samples provided by families.
Crew
There were 6 crew on board. The pilot, Captain Zlatko Glusica, was a British national of Serbian origin (the only non-Indian on the flight), based in Mangalore, who had previously landed in Mangalore 19 times . The co-pilot, also based in Mangalore, was and Indian? national, SS Ahluwalia (who joined?Air India?in April 2009 and was formerly employed by Jet Airways). Full list of crew on the aircraft:
1 |
Capt. Z. Glusica, Commander |
2 |
Mr H.S. Ahluwalia, First Officer |
3 |
Ms Sujata Survasi, Crew |
4 |
Mr Yoganther Rana, Crew |
5 |
Ms Tejal A. Kamulkar, Crew |
6 |
Mr Mohammad Ali, Crew |
Survivors
Eight survivors, including children, were pulled out of the wreck by villagers and taken to hospital. The names of the survivors are:
Mr Putturismail Abdulla |
Mr JoelPratap DSouza |
Mr G.K. Pradeep |
Mr Krishnan Koolikkunnu |
Mr Mayankutty K.P. |
Mr Ummerfarook Mohammed |
Ms ?Sabrina Nasir Haq, the lone woman survivor, is a medical student in Manipal. |
Mr Mohamed Usman |
"The flight started fine from Dubai and there was no problem en route. The pilot announced landing and we were all prepared, with our seat-belts on. As soon as the plane touched the runway, it started vibrating and before we could realise what was happening, we heard a loud sound and the plane broke into two pieces. Then there was smoke and fire on the plane. Nobody could do anything (about the screams and shouts of people). Luckily, I saw the opening where the plane had split into two, and I jumped out of it. I could see three others who had also jumped out from the same opening. We had no hope to survive, but we survived. The plane broke into two and we jumped off the plane. As soon as the plane landed, within seconds this happened." said Pradeep G Kotian, 28, a survivor who is working in Dubai as an Indian technician.
"While landing at the airport, the plane deviated and hit something. It caught fire and we fell out. We looked up and saw some opening and came out through that route. It happened all of a sudden and I considered myself really lucky to have survived this crash. I thank God for my survival" said Krishnan Koolikkunnu.
"The survivor Farooq is in a stable condition. He was brought to the hospital with ten per cent burn injuries," said Dr Kadam of the AJ Hospital, where the 8 survivors were brought. "Soon after it touched the runway, I heard a sound and saw smoke quickly fill the plane... a crack appeared on the plane's body where I was seated. I immediately jumped out. Two or three people seated behind me also jumped out. I am hurt in my knees and suffered burns on my hands and face. As I fled from the aircraft, flames engulfed it." said Uner Farooq from his hospital bed, his head wrapped in bandages.
"Within two seconds this happened. When I saw the left side (of the aircraft) open, I jumped outside. I pulled two persons from there." said Ismail Abdul Puttu, a survivor
"I consider myself really lucky. As soon as I jumped out of the plane, I spoke to my wife thinking she might be worried. But she was shocked to hear the news." said Mayan Kutty, 48.
Survivors offered jobs
Seven of the 8 survivors, who were employed in West Asia, had lost their work permits in the crash because of which they could not go back to their jobs. At a press conference, Arvind Jadhav (Air India's Chairman) said the airline would be happy to absorb these survivors into its workforce.
The aircraft
The plane was a 2-year-old Boeing 737-8HG (registration VT-AXV, delivered January 2008 ). manufacturer's serial number 36333 and line number?2481. The plane had first been flown on 20 Dec 2007.
Air-India Express
Air-India Express is the 100% owned budget arm of Air India (India's loss-making state carrier) and the only airline offering direct flights from Dubai to Mangalore.
Compensation
Manmohan Singh, Prime Minister of India |
Announced?compensation of Rs.50,000 (some. USD 1,070) for the injured and Rs.200,000 (some USD 4,260) to the families of the dead, to be allocated from the?Prime Minister's National Relief Fund. |
Yeddyurappa, the Karnataka Chief Minister |
Announced Rs. 200,000 (some USD 4,260) to the families of the dead. |
Air-India Express |
Announced an interim compensation of Rs.1,200,000 for passengers above 12 years of age, Rs.500,000 for passengers below 12 years of age and Rs.200,000 for every injured passenger, over and above the ex-gratia payment announced by Manmohan Singh. India's Civil Aviation Ministry has advised that Air-India Express will provide up to Rs.7,200,000 (some USD 160,000) to the family members of each victim as per the provisions of the Indian Carriage by Air (Amendment) Act which follows the?Montreal Convention. |
Claims
"Forms will be downloadable from 25th May, 2010 and also available at all Air India?Offices.
Air India Charters Limited, (Air India Express), a Subsidiary of National Aviation?Company of India Limited (Air India) deeply regrets the unfortunate accident to it's B 737-800 aircraft VT-AXV, at Mangalore on 22nd May 2010 and extends heartfelt condolences to the members of the bereaved families.?
The Airline will consider compensation claims, including interim compensation, arising out of the death of or injuries to passengers travelling in the aforesaid aircraft and also for the loss of baggage of? such passengers, under the provisions of the Carriage by Air Act , 1972, as amended upto date.?
For facilitating claims for interim compensation,? claimants are requested to obtain the appropriate? forms on or after 25th May 2010 from any of the following offices? of Air India Charters Limited and the Parent Company-Air India, and the same can also be downloaded from the Air India Express? Website :?http://www.airindiaexpress.in/? or parent's company's website,?http://www.airindia.in/
Assistant General Manager Finance |
Area Marketing Manager |
Deputy General Manager Finance |
Regional Manager? |
General Manager Finance |
Area Marketing Manager |
To provide?? immediate relief to the family members of the deceased / injured???
passengers, Air India Charters? has? decided to release an? interim? payment of?
Rs. 10 lakhs per? deceased passenger of the age of 12 years or more ( and Rs.5 lakhs?
for each child below 12 years of age) and Rs. 2 lakhs? for each? injured passenger,??
such sums? to be adjusted against the final compensation payable.
Such interim compensation will be payable? against execution of appropriate documentation. For this?
purpose,? the duly completed claim? forms may be submitted to the legal advisors of the airline at the?
following address:
M/s Mulla and Mulla and Craigie Blunt & Caroe (Attn Mr. H.D. Nanavati)
Mulla House, 51 M.G. Road, Fort, Mumbai 400 001. INDIA
Tel: +91 22 22875121 / 2204 4960? Fax: +91 22 2204 0246 / 2204 4717?
Mangalore International Airport
Mangalore International Airport is at Bajpe, some 30 km from Mangalore. The airport is in a hilly area and is considered one of the most difficult airports to land and take off. The runway is a table top airport built on what is essentially a ridge, and an overrun would result in going off a cliff of, some 75 feet or more. The runway is some 2.45km long. The airport was shut down for 8 hours after the accident, with a Kingfisher flight from Bangalore with 25 passengers on board landing at 1:50 pm after flights resumed.
The Air-India Express crash was the second time a plane had overshot Mangalore Airport's runway (the first time was in 1981).
Map with Mangalore International Airport pinpointed
Normal Mangalore Airport landing
Helpline numbers
Air India Express?Dubai Airport Telephone Numbers: 00971-4-2165828/00971-4-2165829
Bangalore?Helpline Numbers: 080-66785172/ 080-22273310
Chennai Helpline Numbers: 044-22561365, 044-22560894
Delhi Helpline Numbers: 011-25656196, 011-25603101
Mangalore Helpline Numbers: 0824-2220422, 0824-2220424
Mumbai Helpline Numbers: 022 2279 6161.
Mangalore
Mangalore is a coastal city?around 320km west of Bangalore in Karnataka state in southern India.
Air-India Express press release 1
AIR INDIA EXPRESS IX-812 INCIDENT
Air India Express regrets to announce that a B737-800 aircraft operating as flight IX-812 from Dubai to Mangalore was involved in an accident early this morning, May 22, 2010. The accident occurred after the aircraft landed at Mangalore airport and overshot the runway. Air India is currently confirming the identities of the casualties.
Air India is deploying all its resources for assisting passengers and their families. Air India Express Dubai Airport Tel. Nos. 00971-4-2165828/29.
**************
Air India
May 22, 2010
Air-India Express press release 2
AIR INDIA EXPRESS IX-812 ACCIDENT
Further to our earlier press release concerning Air India Express flight IX-812, there were 160 passengers and six crew members on board. We have reasons to believe that there are casualties and we are awaiting details and confirmation.
At this stage, our priority continues to be towards all passengers who were on our flight IX-812 and their families.
Air India is extending all its support to the emergency services and other agencies that are associated with this emergency. A team has been rushed to Mangalore.
Air India shall provide all assistance and cooperation to the regulatory authorities that will investigate the accident.
To assist us in continuing to help those most affected by this accident, we request that relatives and close friends only contact our following telephone numbers so that communication lines are open to those who need it the most.
Bangalore Helpline No. 080 66785172 / 080 22273310.
Mumbai Helpline Telephone No. 022 2279 6161.
Dubai Airport Tel. Nos. 00971-4-2165828/29.
**************
Air India
May 22, 2010
Air-India Express press release 3
AIR INDIA EXPRESS IX-812 ACCIDENT
Further to our earlier press releases concerning Air India Express flight IX-812, these are our Helpline telephone numbers at Mangalore 0824-2451046 / 47.
At this stage, our priority continues to be towards all passengers who were on our flight IX-812 and their families.
Air India is extending all its support to the emergency services and other agencies that are associated with this emergency.
To assist us in continuing to help those most affected by this accident, we request that relatives and close friends only contact our following telephone numbers so that communication lines are open to those who need it the most.
Bangalore Helpline No. 080 66785172 / 080 22273310.
Mumbai Helpline Telephone No. 022 2279 6161.
Dubai Airport Tel. Nos. 00971-4-2165828/29.
**************
Air India
May 22, 2010
Air-India Express press release 4
May 22, 2010
Air India has put in place its full Emergency Response Team at Mangalore.?
Its specially trained humanitarian assistance team called 'Angels of Air India' has already reached Mangalore. A local Coordination Centre has also been set up at Mangalore Airport.?
There are eight survivors reported so far and they are under proper care in hospitals, supported by Air India's Angels and doctors.?
The family members of the passengers are being contacted and all support offered to them for their travel and other arrangements. The Air India Flight Safety and DGCA teams have reached Mangalore.?
Mangalore 0824-2451046 / 0824-2451047.?
Dubai Airport Tel. Nos. 00971-4-2165828/29.?
Bangalore Helpline No. 080 66785172 / 080 22273310.?
Mumbai Helpline Tel. No. 022 2279 6161.?
Mumbai Airport Tel. No. 022 2616 8310.?
Chennai Helpline Tel.No. 044 2256 0266.
Air-India Express press release 5
May 22, 2010
Air India Express regrets to announce that a B737-800 aircraft operating as flight IX-812 from Dubai to Mangalore was involved in an accident on May 22, 2010. The accident occurred this morning, after the aircraft landed at Mangalore airport and overshot the runway. There were 160 passengers and six crew members on board. There are eight survivors reported so far and they are under proper care in hospitals, supported by Air India's specially trained humanitarian assistance team called 'Angels of Air India' and doctors.?
Air India is according top priority to assisting the families of the passengers. The family members are being contacted and all support offered to them for their travel and other arrangements.?
In addition to the scheduled flight an additional flight was also operated on the Mumbai-Mangalore sector carrying relatives of passengers of IX-812 and the special assistance team of Air India.?
Air India has also put in place its full Emergency Response Team at Mangalore. Local Coordination Centres have also been set up at Mangalore Airport and city. The international agency for emergency response and rescue operations M/s Kenyon has already been contacted to extend their support at Mangalore.?
Air India shall provide all assistance and cooperation to the regulatory authorities that will investigate the accident. The Air India Flight Safety and DGCA teams have reached Mangalore for investigating into the accident.?
To assist us in continuing to help those most affected by this accident, we request that relatives and close friends only contact our following telephone numbers :?
Mangalore 0824-2451046 / 0824-2451047.?
Dubai Airport Tel. Nos. 00971-4-2165828 / 29.?
Bangalore Helpline No. 080-66785172 / 080-22273310.?
Mumbai Helpline Tel. No. 022-2279 6161?
Mumbai Airport Tel. No. 022-2616 8310?
Chennai Helpline Tel.No. 044-2256 0266?
Kozhikode Helpline Tel. No. 0495-2771972?
Air-India Express press release 6
May 23, 2010
Air India Express B737-800 flight IX-812 from Dubai to Mangalore was involved in an accident on May 22, 2010. The accident occurred after the aircraft landed at Mangalore airport and overshot the runway. There were 160 passengers and six crew members on board. There are eight survivors and the remaining 158 bodies have been recovered from the site. Eighty seven bodies have already been handed over to relatives.?
Air India is according top priority to assisting the families of the passengers. The family members are being contacted and all support offered to them for their travel and other arrangements. Additional flights were operated to take family members of the passengers and crew to Mangalore.?
Air India has also put in place its full Emergency Response Team at Mangalore. Local Coordination Centres have also been set up at Mangalore airport and city. One SAT (Special Assistance Team) member, Angels of Air India, has been assigned to each survivor and to the families of the deceased to assist them in any possible way. The international agency for emergency response and rescue operations M/s Kenyon has already been contacted to extend their support at Mangalore.?
To assist us in continuing to help those most affected by this accident, we request that relatives and close friends only contact our following telephone numbers :?
Mangalore 0824-2451046 / 0824-2451047.?
Dubai Airport Tel. Nos. 00971-4-2165828 / 29.?
Bangalore Helpline No. 080-66785172 / 080-22273310.?
Mumbai Helpline Tel. No. 022-2279 6161?
Mumbai Airport Tel. No. 022-2616 8310?
Chennai Helpline Tel.No. 044-2256 0266?
Kozhikode Helpline Tel. No. 0495-2771972
Air-India Express press release 7
Air India Express meets all regulatory requirements
May 24, 2010
Air India Express flight IX 812 of May 22, 2010 had a tragic accident in which 158 passengers and crew lost their lives. Regrettably, in certain sections, this accident is being used to malign the functioning of Air India Express and implying that the Operational and Engineering infrastructure is inadequate and does not meet the required norms.
We wish to reiterate here that Air India Express meets all regulatory requirements and has been always well equipped to handle the operations and maintenance of its fleet to established standards. Apart from independent administrative and technical staff, Air India Express have fully trained and qualified Pilots / Engineers to run their operations. Additionally, Air India Express, being a part of the NACIL group, is fully supported by Air India in terms of infrastructure and services.
Air India Express is an airline with an independent Air Operator Permit, owned and operated by a subsidiary of NACIL. The airlines operations are therefore independently audited by Regulatory Agencies and the audits have been cleared regularly from inception to the satisfaction of the Regulatory Agencies. The track record of Air India Express has been outstanding with its technical dispatch reliability being above 99.5%. The manufacturers of the fleet ? Boeing have also been very appreciative of Air India Express on this aspect.
Air India Express has always been a world class international low cost carrier ever since its inception.
Air India press release
Air India team in Mangalore to assist Interim claim.
May 27, 2010
Air India will be positioning a team of officials including lawyers to Mangalore, who will be assisting the survivors and the relatives of the victims of the Air India Express flight IX 812 of 22nd May 2010, which met with an accident in Mangalore, in their claim for compensation. Mr. Sunil Kishen, Executive Director (Southern Region) will be coordinating the activities. The team will be in Mangalore, initially, for two days from 28th May 2010.
The helpline numbers in Mangalore are:
0824 ? 2452306
0824 ? 2452307
0824 ? 2452308
Air India has already published an advertisement, in all leading dailies, giving details of the offices to be contacted, application download and submission etc, for the interim claim.?
The Angels of Air India, drawn from different sections of Air India employees are in Mangalore since the crash, assisting the survivors, relatives of the victims in all their requirements. Air India has also arranged counseling sessions by for (sic) the survivors and the relatives to get over the trauma.?
Air India would like to take this opportunity to thank all the employees, unions and associations who have extended unstinted support in all its activities during this hour of crisis.
Other quotes
"There was no distress indication from the pilot. That means between the pilot and the airport communication there was no indication of any problem. The aircraft was in good shape and there was no problem with it. There was no operational deficiency at Mangalore airport." V.P. Agarwal, director of Airports Authority of India told local television.
"I heard a loud bang early in the morning. Initially I couldn't understand what happened, but then I saw smoke coming out from the valley near the airport. Along with a few other neighbours, I rushed to the spot. It was rather difficult to reach the site because of the dense vegetation. We began pulling bodies from the wreckage and one of us informed the local authorities. I have never seen anything like this before. I am shocked." said Mohammad Haris, 42, who lives near Mangalore Airport.
"I was deeply shocked to learn of the tragic crash of an Air India Express aircraft this morning in Karnataka, resulting in the loss of many precious lives. On behalf of the government and people of Pakistan and on my own behalf, I would like to convey our deepest condolences and sympathies to the bereaved families." Pakistan prime minister Yousuf Raza Gilani.
Weather conditions
Though it had been raining for 2 days, there was 6km visibility with no wind when the aircraft attempted to land.
Financial losses
Air India's total loss stands at USD 750 million. Air India?can hull entire insurance worth USD 50 million. The entire insurance includes passenger and?third party liability. "The Air India fleet is insured by four private companies -- Reliance General, Bajaj Allianz, HDFC Ergo and Iffco Tokio. Reliance General is the lead insurer," said head of underwriting at Bajaj Allianz General Insurance Company, T.A. Ramalingam. It is understood that Reliance General had transferred the majority of the risk to re-insurers.
Comparison with previous crashes
The last major crash in India was on the 17th July 2000, when an Alliance Air Boeing 737-200 crashed into a residential area during a second landing attempt in the eastern city of Patna, killing 60 people. It is the worst accident since 1996, when a mid-air collision between two passenger planes near Delhi left 349 people dead, and the third worst in India's history (the 1978 crash of?Air India Flight 855?which killed 213 was also worse). This is the eleventh major air accident involving Indian carriers or in the India's air space since 1962.
This accident is the eighth hull loss of a?Boeing 737-800?aircraft, and the worst crash (in terms of deaths) of all series of 737 aircraft.
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